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In need of assistance?
We're eager to help!
Find answers to all your questions right here.
Customer
Merchant
In need of assistance?
We're eager to help!
Find answers to all your questions right here.
Support
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
Mispay General
- How does MISpay work?
- What makes "MIS Pay" stand out?
- What is MISpay?
- Is MISpay Sharia compliant?
- Who can use MIS Pay?
- What stores are listed on the MISpay website
- How often does MISpay add new partner stores?
- Can I split my payments at any of the stores listed on MISpay’s website?
- Can I provide feedback or suggest stores to MISpay?
- Where can I use MISpay?
- Does MISpay offer loans?
- Is MIS Pay for free?
Payments
- How many payment options does MISpay offer?
- What are processing fees?
- Can I move my payments to next month?
- Why does MISpay ask for my card information at checkout?
- How much can I shop?
- Does MIS Pay check my credit score?
- How do I see what I need to pay back?
- My order was cancelled, why did I receive an invoice?
Refund and Return
In need of assistance?
We're eager to help!
Find answers to all your questions right here.
Support
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
Merchant Portal Feature
- What is the MISpay Settlement Dashboard and how do I use it?
- Why isn’t MISpay showing as a payment option at checkout?
- How do I manage users and roles in the Partner Portal?
- How can I add a user to my MISpay account?
- How can I deactivate a user?
- How do I add a new role?
- How can I change a user’s role?
- How do I assign a role to a user?
- How can I add a new branch to my MISpay account?
- How do I assign a user to a specific branch?
- How do I deactivate a branch?
Merchant Registration
- Can any store become a MISpay partner, or do you have criteria to determine if a store is eligible to offer your payment solutions?
- What is my store’s MISpay limit?
- I can’t find my contract email — what should I do?
- What documents do I need to partner with MISpay?
- Why was my store application rejected?
- Is there a fee to become a partner?
Merchant Account Managments
Merchant Product & Services
Merchant Legel Guidlines
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Let’s grow your business
MISPay transforms the shopping experience by offering flexible payments, boosting conversions, increasing average order value, and helping you reach more customers.